Access Box Storage
Access Box Storage is part of the Access Self Storage Group - one of the largest self-storage providers in the UK. Providing an easy to manage, secure and affordable box based storage solution for students, home movers and businesses.
Access Box Storage’s Magento 1 platform support was coming to an end and they needed to re-platform. They had a strong vision to grow their domestic & business customer bases and create a new website experience that enabled customers to choose storage with or without the need for collection & delivery.
They also wanted to redesign and rebrand their website from ‘Box Storage for Me’ to ‘Access Box Storage’, to reposition their service under their well-known Access Self-Storage Group branding.
As part of re-platforming, they wanted to improve their internal operations and ensure they had the robust back end systems & tools they needed to process customer bookings and subscriptions more effectively. With their website at the heart of their business, they needed to address site performance issues and order management issues and they turned to Best Response Media to help.
The Access Box Storage website was re-platformed to Magento 2 Commerce Cloud, putting the customer at the heart of the new website design and customer journey.
The new website relaunched their brand look and feel as Access Box Storage from Box Storage For Me, bringing their proposition in line with the Access Self Storage Group branding.
With custom wireframing and bespoke UX design, the buying process was streamlined, making it easier to use and personalised to their target audiences; students, home movers and businesses.