JING a world producer of the finest high-quality premium garden teas, teaware and accessories from Asia’s best tea regions.
JING wanted to improve their eCommerce store to make them the first point of call for anyone considering buying premium tea and accessories. They wanted to migrate to a platform that supported their long term business goals and growth targets.
When they approached Best Response Media their website was not fit for purpose, it did not support their wholesale experience and it was not fully integrated into their backend systems.
Magento 1 end-of-life was a key motivation for the project and it was an opportunity to improve their mobile experience, site speed and overall usability.
Best Response Media migrated JING to Magento 2 Commerce giving them a dynamic omnichannel solution that supported their business vision.
We integrated multiple backend systems to streamline their internal processes from customer service support, marketing automation, order fulfilment and payment systems to ensure customer payments were secure.
The result was a stylish website that reflected the quality of their brand, the ethos of their teas and that brought their tea experiences to life.